Frequently Asked Questions

What if my child has a developmental delay?

If you have concern about your child’s development, you can call the New York City Early Intervention Program at 311 to refer your child or the following numbers for Westchester (914-813-5094) and Nassau Counties (516-227-8661).

What happens if my child is found eligible?

If a child is found eligible for the Early Intervention Program (EIP), all needed early intervention services are identified in collaboration with the parent and must be authorized by the municipality. The municipality will arrange for service providers, considering the individual needs of the child and family, to deliver services authorized by the municipality.

In what setting does City Pro provide Early Intervention Program services?

We provide services in the child’s natural environment, which is generally the home but which may also be in a day care or another setting familiar and comfortable for the child. When early intervention services are delivered in child care settings or community locations that require a fee, the parent is responsible for paying any costs associated with access to such child care or community locations.

What languages are spoken?

City Pro employs staff who speak a wide array of languages in addition to English, including Spanish, Russian, Polish, Arabic, and many others.

What boroughs does City Pro serve?

City Pro offers its services throughout the five boroughs of New York City, Nassau County, and Westchester County.